As we near the end of 2021, we look back on a year of change and transformation, accelerated by the still-present effects of the COVID-19 pandemic. It was a year that saw the continued rise of fintechs and startups in the financial services space, all causing member relationships to splinter. Credit unions were challenged to evaluate their businesses and, in many cases, re-think how they engaged with members on the path to become (or maintain) their primary financial relationships.
Throughout the year, CO-OP has brought you information on the latest industry trends, provided access to exclusive research and offered tips from our experts and strategic advisors to help credit unions navigate the “new normal.” Based on popularity from clients, partners and influencers from the credit union industry, we have compiled a list of our most read blogs of 2021. Take a look and see how you can help bring your credit union into the new year.
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