Are your members happy? In this era of data, predictive analytics and experiential marketing, this question can sometimes seem strangely unquantifiable. We spend so much of our time and resources…
5 Must-Reads: What Keeps Your Members Satisfied?
3 Things We Learned at Money20/20 Europe
Money20/20 Europe was held in Amsterdam last week, and we were there to deepen our understanding of what it means to digitally transform. Here were our three main takeaways: 1)…
To Build a Great Analytics Team, First Build the Culture
Data analysts today are working in a red-hot field. Their expertise is in high demand, and there is no shortage of “dream” companies looking for their expertise. Credit unions will…
How Do You Uncomplicate Your Data? Q&A With CO-OP’s Nish Modi
It is said that “data is the new gold.” Credit unions are sitting on a trove of valuable data about their members, the result of having longstanding relationships and touchpoints…
Bringing Digital Transformation to Your Doorstep: 2018 CO-OP Roadshows
THINK 18 shed a light on the many challenges and emerging trends credit unions need to consider in the digital age. From the rise of AI and open banking to…