At CO-OP’s recent FraudBuzz webinar, participants identified person-to-person (P2P) fraud as the #1 payment fraud trend to watch. And it’s no wonder. With the popularity of easy-to-use, touchless payments taking off during the pandemic, opportunistic criminals are capitalizing on this trend. P2P payments…
We’re all buying online these days. Ecommerce and digital purchases have exploded, with consumers purchasing everything from groceries and clothing, to household items and entertainment online. A plethora of new retailers has popped up to satisfy the demand for ecommerce, which…
The payment landscape is changing rapidly, and today’s members have more choices than ever before. Building a Primary Financial Relationship (PFR) with your members is about giving them all the tools they…
For more than 30 years, National Customer Service Week has kicked off the month of October by celebrating excellence in customer service. For CO-OP Financial Services, working with our credit union clients to deliver the exceptional service their…
By Carrie Stapp, Vice President of Integrated Marketing and Commercialization for CO-OP Financial Services In celebration of National Customer Service Week, we would like to recognize all our CO-OP employees who work with our client credit unions to deliver the…