Consumers’ comfort with digital payments and online shopping has grown since the beginning of the COVID-19 pandemic, a trend that has continued even as brick-and-mortar stores have begun reopening. According…
Building a robust credit card portfolio is integral to credit union health and growth. Credit cards represent three out of every four loan accounts, outpacing other loan product acquisitions by nearly 56 percent.1 And once…
By Beth Phillips, CO-OP Director of Strategic Portfolio Growth and John Patton, CO-OP Senior Payments Advisor As warmer weather sweeps across the country and it appears that a return to “normalcy” is more reachable than ever, people are seeking escape…
But it will enhance your member interactions, enabling more personalized, meaningful experiences. Although member interactions are becoming increasingly digital, that doesn’t mean relationships need to suffer. Credit unions should invest in digital technology to offer faster, more…
By Diane Hile, Configuration Analyst IV, CO-OP Financial Services This year marks CO-OP’s 40th anniversary, a milestone for all of us at the company and for the credit union movement…