Blog
The official Co-op Solutions Blog
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BNPL is poised for more growth in 2024
New Solutions Support Members’ Financial Wellness
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THINK 24 Speaker Spotlight: Jamie Siminoff, Founder of Ring; Chief Doorman & CSO, Latch
From your doorstep to the mainstage at THINK 24, get excited to hear from the inspiring Jamie Siminoff, founder of Ring and current Chief Doorman and CSO for Latch, a company that makes spaces...
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THINK 24 Speaker Spotlight: Nikkia Reveillac, Netflix
Get ready for insights and inspiration from a trailblazer in business strategy and consumer insights: Nikkia Reveillac.
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3 Fraud Trends to Watch in 2024
Financial institution fraud incidents have been steadily rising in recent years, as the rise of AI and automation have made it easier and more lucrative for criminals to engage in large-scale...
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Co-op THINK 24 Speaker Spotlight: Tiffani Bova
What better way to embody THINK 24’s theme of Experience is Everything than to hear from the woman who literally wrote the book?
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5 Keys to Building a Modern Integration Strategy
Today’s consumers judge their financial service providers based on a new definition of trust—one that goes well beyond the traditional factors of safety and security, and includes elements like...
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Loyalty Rewards and the Psychology of Payments
To compete effectively for members’ wallet share, credit unions must focus on increasing engagement and forging deeper connections. The formula for success starts with understanding your members’ need
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Why Service Matters in Managing Fraud Disputes
Credit unions are rightfully known for providing outstanding service to their members. But this member-centric philosophy can be put to the test during the most stressful interactions, such as card...
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5 Spending Predictions for 2024
On the economic front, concerns with inflation and supply shortages lessened and the Federal Reserve raised rates aggressively through the first half of the year, in an effort to keep the economy on..
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A Year of Adaptation for Credit Unions: Top 9 Blogs
As we near the end of 2023, we look back on a year of adaptation and change for credit unions. It was a year that saw inflation rise to unprecedented rates but also saw spending bounce back to near...
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The Case for Credit Union-Fintech Partnerships
A partnership, in its simplest form, allows two parties to produce a result that is greater than the sum of what they could each do individually. Naturally, the partnerships with the strongest goal...
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Co-op & PSCU Combination: Q&A with Dean Michaels and Chuck Fagan
PSCU and Co-op Solutions announced on November 6, 2023, that they are entering into an agreement to combine. This combination of the industry’s two leading CUSOs promises to create the premier fintech
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How Co-op’s Integration Strategy Has Evolved to Meet the Needs of Today’s Credit Unions and Members
Credit unions need to take notice and accelerate the introduction of new digital services their members want and need. Per Co-op’s latest research, CU members have on average three times the number...
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3 Holiday Spending Predictions: Online Shopping to Dominate a Busy Season
Despite an uncertain economic climate, retailers are preparing for an active holiday season highlighted by shoppers’ ongoing migration from in-store to online.
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Combatting Account Takeover Fraud Calls for Layered Approach
ATO fraud—defined as unauthorized parties gaining access to an individual’s account or profile to commit financial theft—is growing, and it’s manifesting in new and concerning ways.
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Meet Our New CEO, Dean Michaels
Co-op Solutions’ more than 1,800 employees – dedicated to the success of credit unions – are led by Dean Michaels, who was promoted to President/CEO on September 18.
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Credit Unions Well-positioned to Enter BNPL Market
Buy now, pay later (BNPL) is a major trend that recently emerged and grew exponentially during the pandemic, meeting consumers’ desire for greater convenience and flexibility in how they manage...
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AFTs Offer New Opportunity—and Risks—for Credit Unions
Account funding transactions (AFTs) are growing in usage as consumers increasingly embrace digital payment services offered through PayPal, Venmo, Starbucks, Apple Pay and even Uber.
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Redefining Financial Wellness for Your Members
According to research conducted by the Consumer Financial Protection Bureau (CFPB), more families had difficulty paying all their bills in 2022 than in 2021, and more than one in three households...
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Now is the Time to Adapt to Changing Member Trust
The once-inextricable link between trust and long-term financial relationships may be fading. Co-op's VP of Integrated Marketing and Commercialization Carrie Stapp explores what credit unions can do
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